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8611 Hillcrest Ave Ste 180, Dallas, TX 75225

What to Expect from Urgent Care

Photo: Doctor reaching ou, Hillcrest Medical Urgent careSeeking Treatment at an Urgent Care Facility — What You Can Expect

When you are sick or hurt, and it’s either outside of normal business hours, or your condition seems to serious to be treated by a general practitioner, you can go to the emergency room, but you may be better served by visiting
an urgent care facility. An emergency room might be the right place if you are experiencing chest pains, stroke symptoms, uncontrolled bleeding, deep wounds or compound fractures, an urgent care staff can handle most other types of medical conditions, including:

  • Severe cold, fever or flu symptoms, including cough or sore throat
  • Sprains, strains and muscle pulls
  • Minor cuts and abrasions, including wounds needing stitches
  • Minor fractures
  • What to Expect at Urgent Care

    Urgent care facilities are designed primarily to handle less serious medical conditions when most physician’s offices are closed, or when it may be difficult or take too long to get to your primary care physician. Though urgent care facilities are typically open for extended hours—later in the evening and often on Saturday and Sunday, they are not usually open 24 hours a day.

    Most health insurance plans include coverage for urgent care. In fact, co-pays for urgent care are often less at urgent care facilities than at emergency rooms, meaning you will pay less out-of-pocket at an urgent care facility. In addition, when you go to an emergency room, you will typically incur two charges—one for the ER services and one for the treating physician. At an urgent care facility, there is customarily only one charge.

    Because urgent care facilities don’t treat patients with very serious conditions, patients are generally seen on a first-come, first-served, basis. In an ER, you may have to wait if there are others with more serious injuries.
    At urgent care, though, you will typically work initially with a nurse, who will gather general information about your injury or illness. Nonetheless, you will always be seen by a licensed physician and will have the opportunity to discuss all your medical concerns.

    Come to Hillcrest Medical

    In the Dallas area, the best place for urgent care is Hillcrest Medical. Many of our patients also choose to make our doctor their primary care physician. Come and check out our facility and meet our doctor and staff. We’re here to help you now, and we’re here for all your future urgent care needs.

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